Business Support Officer
Laura started her career in the Health and Social Care Sector, spending 4 years supporting individuals to stay in their own home. Laura studied Health and Social Care in college completing a Btec Level 2 Health, Social and Childcare and in 2012 Laura completed the Level 3 Extended diploma in Health and Social care. Laura then change sector in 2018 for a better work life balance with her young child and moved into a customer service role, Laura then progressed into managerial role looking after a team of customer service advisors.
Laura will be working with the systems team, helping to monitor quality and compliance performance to ensure we are meeting our targets. Laura will also be responsible for enrolling learners onto their apprenticeships.
Laura joined the Progression Training Team in 2022.